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MonitoringOregon AG filing · September 24, 2026

Call-On-Doc, Inc. Reports Data Breach in Oregon, Exposing Medical Records

Call-On-Doc, Inc. filed notice of a data breach with Oregon authorities on September 24, 2026, following an incident on December 28, 2025. This breach exposed sensitive data including Full Name, Social Security Number, and medical record details, creating risks for affected individuals.

State
Oregon
Breach date
December 28, 2025
Reported
September 24, 2026

What may have been exposed

  • Full Name
  • Date of Birth
  • Social Security Number
  • Medical Record Number
  • Health Insurance ID Number
  • Diagnosis and Treatment Information
  • Prescription Information
  • Provider and Treatment Dates

Call-On-Doc, Inc., a telehealth and online medical consultation platform, reported a data breach to Oregon regulators on September 24, 2026. The incident, which affected the company's systems on December 28, 2025, involved an unspecified compromise of confidential patient information.

The public filing indicates that the exposed data categories include Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, and Provider and Treatment Dates. This combination of personal identifiers and detailed health records poses significant risks for those affected.

Such exposure can lead to medical identity theft, where fraudulent medical services might be obtained or claims made under an individual's name, potentially leading to inaccurate medical histories. Furthermore, the compromise of Social Security Numbers alongside health data heightens the risk of financial fraud and broader identity theft.

Individuals who receive a breach notification from Call-On-Doc, Inc. should take proactive steps to protect themselves. It is recommended to closely monitor explanation of benefits statements from insurance providers, review credit reports regularly for any suspicious activity, and consider placing a fraud alert or security freeze on credit if there are concerns about financial identity theft. Remaining vigilant is key to mitigating potential long-term risks.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

  • Freeze your credit

    Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.

  • Check for medical identity theft

    Review the Explanation of Benefits statements from your health insurer for services or claims you never received, which can signal misuse of your medical identity.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

What to know about the Call-On-Doc, Inc. data breach

How many people were affected by the Call-On-Doc, Inc. data breach, and what was exposed?
The filing does not give a count of affected people and lists the following information as involved: Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Provider and Treatment Dates. Your own letter is the best guide to what was exposed about you, since notices are usually tailored to each person.
Where can I see the official Call-On-Doc, Inc. breach notice?
Call-On-Doc, Inc.'s report is published by the Oregon Attorney General: https://justice.oregon.gov/consumer/databreach/#Call-On-Doc%2C%20Inc.-2026-09-24 Compare it with the letter you received to confirm the dates and details match.
What should I do after getting the Call-On-Doc, Inc. data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Is the Call-On-Doc, Inc. data breach letter legit or a scam?
A notice from Call-On-Doc, Inc. in the mail matches the breach Call-On-Doc, Inc. reported to the Oregon Attorney General on September 24, 2026. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Call-On-Doc, Inc. through a phone number or website you find yourself.
Did Call-On-Doc, Inc. offer free credit monitoring?
Check your letter from Call-On-Doc, Inc.. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Because Social Security numbers are listed in this filing, identity monitoring and a credit freeze matter more than usual. Signing up doesn't waive any legal rights you may have.
Can I sue Call-On-Doc, Inc. over the data breach?
It depends on what was exposed, the law in Oregon and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
Is there a Call-On-Doc, Inc. data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Call-On-Doc, Inc.. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
How much could a Call-On-Doc, Inc. data breach settlement or claim be worth?
There is no set amount, and no Call-On-Doc, Inc. settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Date of Birth, Social Security Number as involved. Keep receipts and records; they're what damages claims are built on.
Do I need a Call-On-Doc, Inc. data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.

Source: Oregon Attorney General filing

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