ONE Gas Discloses Data Breach Affecting Customers in Texas

ONE Gas, Inc., a regulated natural gas utility company, formally reported a data incident to the Texas Attorney General's office on March 30, 2026. This filing concerns an event that occurred on August 1, 2025, and is currently under investigation by the company.

If you have received a notification letter from ONE Gas, Inc., it means that your personal information was stored within their systems at the time of the incident and may have been involved. These notifications are sent to inform individuals whose data might have been exposed and to provide guidance on protective measures.

As a utility provider, ONE Gas maintains various details necessary for customer accounts and service management. The official report filed with the Texas Attorney General does not specify the exact categories of information that were exposed in this particular incident, referring to it generally as "personal information" or "your data."

Individuals who received a breach notification are encouraged to carefully review the letter for specific instructions provided by ONE Gas, Inc. It is a general best practice to remain vigilant for any unusual activity across your accounts. Consider monitoring your credit reports regularly, which you can obtain annually for free from the three major credit bureaus.

Another recommended general precaution is to be wary of unsolicited communications, such as emails or phone calls, that request personal details. Always verify the legitimacy of such requests directly with the company using official contact information. All information regarding this incident is based on the public filing with the Texas Attorney General's office.