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Ticketmaster Reports Massive Data Breach Affecting 560 Million Customers

Ticketmaster Entertainment has filed an official report with the California Attorney General regarding an unauthorized access incident. This breach, discovered on April 2, 2024, impacted approximately 560 million individuals, compromising various personal details from a third-party cloud database.

Compiled from California Attorney GeneralLast updated
State
CA
Affected
560,000,000
Breach date
April 2, 2024
Reported
January 15, 2026

What may have been exposed

  • names
  • email addresses
  • phone numbers
  • partial payment card data

Ticketmaster Entertainment disclosed a significant data breach affecting a large number of its customers. The incident, categorized as unauthorized access, occurred on April 2, 2024, and was officially reported to the California Attorney General's office on January 15, 2026.

The breach involved a threat actor gaining unauthorized entry to a third-party cloud database. This database contained Ticketmaster customer records, which were subsequently compromised.

According to the official filings, the exposed information includes individuals' names, email addresses, phone numbers, and partial payment card data. An estimated 560,000,000 people were affected by this security incident, based on the details provided in the regulatory report.

The California Attorney General's office is currently involved in an active investigation into the circumstances surrounding this data breach. The filings serve as a public record of the incident and the company's notification.

Individuals who may be affected by this breach should remain vigilant for unusual communications or activity. It is advisable to monitor account statements for any suspicious charges, reset passwords for online accounts, and be cautious of unsolicited emails or messages that might be phishing attempts.