Understanding your AppFolio, Inc. data breach notification letter
If a AppFolio, Inc. letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
AppFolio, Inc. is a technology company that provides cloud-based property management software solutions for real estate professionals and property managers. Because of the nature of their platform, they typically collect and store sensitive personal information including full names, mailing addresses, government-issued identification numbers, and financial data used for rent payments and background screening. In 2025, the company officially reported a data security incident to the South Carolina Attorney General, indicating that unauthorized parties may have accessed their systems. If you have received a formal data breach notification letter from AppFolio, it means your personal information was likely involved in this incident. This notice serves to inform you of the event and provides guidance on how to protect your identity and financial accounts moving forward.
What to do after the letter
Confirm the notice is genuine
A legitimate AppFolio, Inc. notice references the specific incident reported to the South Carolina Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Check the record against the public filing
You can verify the AppFolio, Inc. incident against the filing reported to the South Carolina Attorney General. This registry summarizes what was filed; it does not provide legal advice.
This page summarizes a data breach reported to the South Carolina Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.