Understanding your Change Healthcare Inc. data breach notification letter
If a Change Healthcare Inc. letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
Change Healthcare Inc. operates as a major healthcare technology and services company, serving as a critical intermediary between healthcare providers, pharmacies, and insurance payers. Given this role, the company maintains extensive repositories of highly sensitive personal health information, including medical histories, billing records, and insurance claims data. This data breach was officially reported to the Texas Attorney General in 2025, triggering formal notification requirements for those impacted. If you received a data breach notification letter, it indicates that your personal or protected health information may have been compromised during this incident. We recommend carefully reviewing the correspondence you received to understand the specific scope of the exposure and the identity protection services being offered to you by the company.
What to do after the letter
Confirm the notice is genuine
A legitimate Change Healthcare Inc. notice references the specific incident reported to the Texas Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Check the record against the public filing
You can verify the Change Healthcare Inc. incident against the filing reported to the Texas Attorney General. This registry summarizes what was filed; it does not provide legal advice.
This page summarizes a data breach reported to the Texas Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.