Understanding your Citibank data breach notification letter
If a Citibank letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
Citibank filed an official data breach notification with the Massachusetts Attorney General's office on April 15, 2026. This filing indicates that a cybersecurity incident exposed personal information, and an investigation into the matter is currently in progress. Affected individuals should review official notifications for specific details and guidance.
What to do after the letter
Confirm the notice is genuine
A legitimate Citibank notice references the specific incident reported to the Massachusetts Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Check the record against the public filing
You can verify the Citibank incident against the filing reported to the Massachusetts Attorney General. This registry summarizes what was filed; it does not provide legal advice.
This page summarizes a data breach reported to the Massachusetts Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.