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See the full Dallas County MHMR dba Metrocare Services breach case facts
Investigation OpenTXFiled December 3, 2025

Understanding your Dallas County MHMR dba Metrocare Services data breach notification letter

If a Dallas County MHMR dba Metrocare Services letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.

Why you received this letter

Dallas County MHMR, operating as Metrocare Services, has reported a data incident that occurred in September 2025. The organization filed notice of the event in December 2025, and an investigation into the scope of exposed personal information is currently underway. This notice serves to inform individuals who may have been impacted.

What to do after the letter

  1. Confirm the notice is genuine

    A legitimate Dallas County MHMR dba Metrocare Services notice references the specific incident reported to the TX Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.

  2. Keep the letter — it is your proof of connection

    The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.

  3. Protect your accounts and credit

    Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.

  4. Check the record against the public filing

    You can verify the Dallas County MHMR dba Metrocare Services incident against the filing reported to the TX Attorney General. This registry summarizes what was filed; it does not provide legal advice.

This page summarizes a data breach reported to the TX Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.

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