Understanding your TELUS International AI Inc. data breach notification letter
If a TELUS International AI Inc. letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
TELUS International AI Inc. has filed an official notice with the Washington Attorney General regarding a cybersecurity incident. The filing, dated April 17, 2026, indicates that unauthorized parties gained access to systems containing sensitive consumer data. Individuals who receive a direct notification from the company should take steps to protect their information.
What to do after the letter
Confirm the notice is genuine
A legitimate TELUS International AI Inc. notice references the specific incident reported to the WA Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Check the record against the public filing
You can verify the TELUS International AI Inc. incident against the filing reported to the WA Attorney General. This registry summarizes what was filed; it does not provide legal advice.
This page summarizes a data breach reported to the WA Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.