Understanding your Water Pro, Inc. d/b/a Culligan Water data breach notification letter
If a Water Pro, Inc. d/b/a Culligan Water letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
Water Pro, Inc. d/b/a Culligan Water appears to be a residential and commercial utility and home services provider specializing in water treatment, filtration, and delivery systems. In the course of managing customer accounts, service scheduling, and billing, the company typically collects and stores sensitive personal information, including customer names, service addresses, and financial payment details. This data breach was officially reported to the Delaware Attorney General in 2025, prompting the company to issue formal notification letters to all impacted individuals. If you received such a letter, it indicates that your personal information maintained within the company’s systems may have been compromised. This notice is intended to help you understand the nature of the incident and the specific categories of data that were involved.
What to do after the letter
Confirm the notice is genuine
A legitimate Water Pro, Inc. d/b/a Culligan Water notice references the specific incident reported to the Delaware Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Check the record against the public filing
You can verify the Water Pro, Inc. d/b/a Culligan Water incident against the filing reported to the Delaware Attorney General. This registry summarizes what was filed; it does not provide legal advice.
This page summarizes a data breach reported to the Delaware Attorney General for informational purposes. DataBreachInformation.com is a neutral reference registry and does not provide legal advice.