Call-On-Doc, Inc. Reports Data Breach in Oregon, Exposing Medical Records

Call-On-Doc, Inc. filed notice of a data breach with Oregon authorities on September 24, 2026, following an incident on December 28, 2025. This breach exposed sensitive data including Full Name, Social Security Number, and medical record details, creating risks for affected individuals.

State: Oregon
Breach date: December 28, 2025
Reported: September 24, 2026

What may have been exposed

Full Name
Date of Birth
Social Security Number
Medical Record Number
Health Insurance ID Number
Diagnosis and Treatment Information
Prescription Information
Provider and Treatment Dates

Call-On-Doc, Inc., a telehealth and online medical consultation platform, reported a data breach to Oregon regulators on September 24, 2026. The incident, which affected the company's systems on December 28, 2025, involved an unspecified compromise of confidential patient information.

The public filing indicates that the exposed data categories include Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, and Provider and Treatment Dates. This combination of personal identifiers and detailed health records poses significant risks for those affected.

Such exposure can lead to medical identity theft, where fraudulent medical services might be obtained or claims made under an individual's name, potentially leading to inaccurate medical histories. Furthermore, the compromise of Social Security Numbers alongside health data heightens the risk of financial fraud and broader identity theft.

Individuals who receive a breach notification from Call-On-Doc, Inc. should take proactive steps to protect themselves. It is recommended to closely monitor explanation of benefits statements from insurance providers, review credit reports regularly for any suspicious activity, and consider placing a fraud alert or security freeze on credit if there are concerns about financial identity theft. Remaining vigilant is key to mitigating potential long-term risks.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

Freeze your credit
Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.
Check for medical identity theft
Review the Explanation of Benefits statements from your health insurer for services or claims you never received, which can signal misuse of your medical identity.
Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Oregon Attorney General filing

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