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Investigation OpenTX AG filing · October 14, 2025

Neighbors Credit Union Reports 2024 Data Breach in Texas

Neighbors Credit Union has filed a data breach notification with Texas regulators regarding an incident that occurred in September 2024. The filing, made in October 2025, indicates an investigation into the exposure of personal information. Individuals who received a notification letter should review the steps outlined to protect their data.

State
TX
Breach date
September 20, 2024
Reported
October 14, 2025

Neighbors Credit Union has reported a data breach incident to regulatory authorities in Texas. The official filing date for this notification was October 14, 2025, concerning an event that took place on September 20, 2024. This disclosure informs potentially affected individuals about the incident and ongoing investigation.

The nature of the breach type was not specified in the public record. Neighbors Credit Union is currently investigating the incident. The information involved is generally described as personal information, without further specifics available in the regulatory filing.

If you received a data breach notification from Neighbors Credit Union, it is important to carefully read the letter to understand the specific details provided. The notice should outline any available support or services offered by the credit union. You may also find information on how to contact them directly for further assistance.

To help protect yourself, consider placing a fraud alert or a security freeze on your credit reports with the three major credit bureaus. Regularly monitor your financial accounts and credit statements for any unauthorized activity. Be cautious of unsolicited communications that claim to be from Neighbors Credit Union, as these could be phishing attempts.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

What to know about the Neighbors Credit Union data breach

Where can I see the official Neighbors Credit Union breach notice?
Neighbors Credit Union's report is published by the TX Attorney General: https://oag.my.site.com/datasecuritybreachreport/apex/DataSecurityReportsPage#BR-0004606 Compare it with the letter you received to confirm the dates and details match.
What should I do after getting the Neighbors Credit Union data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Is the Neighbors Credit Union data breach letter legit or a scam?
A notice from Neighbors Credit Union in the mail matches the breach Neighbors Credit Union reported to the TX Attorney General on October 14, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Neighbors Credit Union through a phone number or website you find yourself.
Did Neighbors Credit Union offer free credit monitoring?
Check your letter from Neighbors Credit Union. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Using the free service won't stop you from joining a lawsuit or settlement later.
Can I sue Neighbors Credit Union over the data breach?
It depends on what was exposed, the law in TX and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
Is there a Neighbors Credit Union data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Neighbors Credit Union. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
How much could a Neighbors Credit Union data breach settlement or claim be worth?
There is no set amount, and no Neighbors Credit Union settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. Keep receipts and records; they're what damages claims are built on.
Do I need a Neighbors Credit Union data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.

Source: TX Attorney General filing

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