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MonitoringIndiana AG filing · January 9, 2026

Total Wireless Confirms 2026 Data Breach in Indiana

Total Wireless, a telecommunications provider, reported a data breach to Indiana regulators on January 9, 2026. The incident, which took place in November 2025, exposed sensitive customer information, including Full Name, Social Security Number, and Payment Card Information. Affected individuals are advised to take protective measures.

State
Indiana
Breach date
November 18, 2025
Reported
January 9, 2026

What may have been exposed

  • Full Name
  • Date of Birth
  • Social Security Number
  • Mailing Address
  • Email Address
  • Password or Credential Hash
  • Payment Card Information
  • Account PIN or Security Question

On January 9, 2026, Total Wireless officially reported a data security incident to Indiana authorities. This breach, identified on November 18, 2025, involved an unspecified compromise of the company's digital systems. Total Wireless operates as a prominent telecommunications and mobile virtual network provider, serving consumers throughout Indiana.

The official filing indicates that a range of sensitive customer data was potentially exposed. The categories of information reported as compromised include Full Name, Date of Birth, Social Security Number, Mailing Address, Email Address, Password or Credential Hash, Payment Card Information, and Account PIN or Security Question. The exposure of such a broad spectrum of personal and financial data carries significant risks for affected individuals.

This information comes from public regulatory filings made by Total Wireless with state authorities. If you have received a data breach notification letter from Total Wireless, it confirms that your personal information was involved in this security event. These notifications are issued as part of the company's legal obligations following a data compromise.

Individuals impacted by this breach should consider taking proactive steps to safeguard their identity and financial accounts. It is advisable to monitor credit reports and financial statements for any suspicious or unauthorized activity. Additionally, individuals should consider placing a fraud alert or security freeze on their credit files with major credit bureaus. Updating passwords for online accounts, especially if they are similar to credentials used for Total Wireless, and enabling multi-factor authentication where available, are also recommended general security practices.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

  • Freeze your credit

    Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.

  • Watch your financial accounts

    Review bank and card statements for unfamiliar activity and turn on transaction alerts. Report anything you don't recognize to your bank right away.

  • Secure your online accounts

    Change the password on any account that reused an exposed password and turn on two-factor authentication wherever it's offered.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Indiana Attorney General filing

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