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MonitoringMontana AG filing · January 9, 2026

Total Wireless Reports Data Breach to Montana Regulators

Total Wireless filed a data breach notification with Montana authorities on January 9, 2026, following a security incident that occurred on December 10, 2025. The breach exposed various personal and financial details, prompting affected individuals to take protective measures.

State
Montana
Breach date
December 10, 2025
Reported
January 9, 2026

What may have been exposed

  • Full Name
  • Email Address
  • Mailing Address
  • Cellular Account Number
  • Account Passcode and Security PIN
  • Payment Card Information
  • Billing History
  • Government-Issued ID Details

Total Wireless, a telecommunications provider, reported a data security incident to the Montana Attorney General's Office on January 9, 2026. This notification indicated that a breach occurred on December 10, 2025, leading to the unauthorized access of sensitive customer information. Details of this incident are based on information filed with state regulators.

The exposed information includes Full Name, Email Address, Mailing Address, Cellular Account Number, Account Passcode and Security PIN, Payment Card Information, Billing History, and Government-Issued ID Details. The specific cause or nature of the breach was not detailed in the public filing, but it is under monitoring.

Compromised personal data can put individuals at risk of various forms of fraud and identity theft. With exposed details such as account passcodes, payment information, and government-issued ID details, unauthorized parties could attempt to gain access to other personal accounts or misuse the information for financial gain. It is important for those affected to understand the potential implications of such an exposure.

Individuals who receive notification about this incident are advised to remain vigilant. Recommended steps include regularly monitoring financial statements and account activity for any suspicious transactions, changing account passcodes, and enabling multi-factor authentication wherever possible. Being cautious of unsolicited communications, especially those requesting personal information, is also a key protective measure.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

  • Watch your financial accounts

    Review bank and card statements for unfamiliar activity and turn on transaction alerts. Report anything you don't recognize to your bank right away.

  • Secure your online accounts

    Change the password on any account that reused an exposed password and turn on two-factor authentication wherever it's offered.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Montana Attorney General filing

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