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Investigation OpenTX AG filing · December 3, 2025

Dallas County MHMR Metrocare Services Reports Data Incident in 2025

Dallas County MHMR, operating as Metrocare Services, has reported a data incident that occurred in September 2025. The organization filed notice of the event in December 2025, and an investigation into the scope of exposed personal information is currently underway. This notice serves to inform individuals who may have been impacted.

State
TX
Breach date
September 9, 2025
Reported
December 3, 2025

Dallas County MHMR, known as Metrocare Services, recently reported a data incident to regulators. This event, which potentially exposed personal information, occurred on September 9, 2025. Official notice of the incident was filed on December 3, 2025.

The public filing from Texas does not specify the exact nature of the breach, the number of individuals affected, nor the specific types of personal information that may have been compromised. Metrocare Services has indicated that an investigation into the incident is ongoing.

While details are limited, any data compromise can place affected individuals at increased risk. It is prudent to understand what steps can be taken to safeguard your data after such an event, even when specific details are not yet public.

Individuals who believe they may be affected by this incident should consider reviewing their financial account statements and credit reports regularly for any unauthorized activity. Free credit reports are available annually from the three major credit bureaus. Also, remain cautious of unexpected communications, especially those requesting personal details.

For further information or updates regarding the scope of the incident, individuals should refer to any official correspondence received directly from Dallas County MHMR dba Metrocare Services.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: TX Attorney General filing

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